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ISO Care

For UK domiciliary and home-care providers

Run your care service from one connected platform.

Plan care from the office, keep carers connected in the field, give families appropriate visibility and turn completed visits into invoices.

No card required. All features included.

ISO Care manager rota on the web dashboard
ISO Care mobile app on a carer’s phone

End-to-end care operations

Plan → Deliver → Keep families informed → Invoice

The same published work moves from the office rota, to carers on the mobile app, to family-safe visibility, then into finance.

1. Plan

Publish the week

See carers, client visits and the week board together, then publish the rota the field will work from.

ISO Care rota and workforce week board

2. Deliver

Care work in the field

Carers use the mobile app for published visits, check-in and check-out, and day-to-day care work.

Placeholder for the ISO Care mobile app visit workflow

3. Keep families informed

Family-safe visibility

Invited families and guardians can follow care that is appropriate for them to see, without using staff tools.

ISO Care family and guardian view

4. Invoice

Completed work into finance

Completed visits can progress into invoicing so finance is not rebuilt from scratch after the week is done.

ISO Care finance and invoicing

Operational control

More control when the day doesn’t go to plan.

Sickness and cover

A carer calls in sick? See every affected visit and organise cover.

Managers can see the impact of an absence and reassign or organise cover from the sickness and cover workspace. Your team still chooses the cover — staffing is not automatic.

ISO Care sickness and cover workspace

Live operations

Know what’s happening right now.

Managers can see today’s visits, statuses and issues needing attention on the Live Board.

ISO Care live operations board

Visit to invoice

Turn completed care into invoice-ready work.

Completed visits progress into the finance and invoicing workflow, so the week does not have to be rebuilt by hand. Invoices are still reviewed and raised in the web platform.

ISO Care visit-to-invoice workflow

Included for every organisation

Plans differ by active staff users, not by locked product areas.

Rota and workforce planning

Plan carers, visits and published work from the office.

Mobile carer workflow

Invited carers use the mobile app for published visits and care records.

Care records and care plans

Keep client care information with the visits that deliver it.

Family and guardian access

Invite families for visibility that is separate from staff accounts.

Live operations

See today’s work and issues that need attention.

Sickness and absence cover

Keep control when staff become unavailable.

Finance and invoicing

Progress completed care into invoices from the same platform.

Reporting

Operational reports for the organisation, branches, staff and clients.

Simple pricing

Every feature. Every plan. You only pay based on the size of your team.

No feature gates. No hidden extras.

Pricing is based on active staff users only. Clients and family or guardian accounts are not billable users.

Enterprise

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51+ active staff users

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Included on every plan

The feature set does not change between plans — only the number of active staff users.

  • Rota and workforce planning
  • Published visits on the companion app
  • Care records and care plans
  • Family and guardian visibility
  • Live operations
  • Sickness and cover
  • Finance and invoicing
  • Operational reporting

Mobile app

Carers work in the app. The office runs the web platform.

Managers and administrators use ISO Care on the web. Carers use the mobile app — a companion to the web platform — for day-to-day published care work. The app is for existing invited users. Organisation signup, trial requests and billing stay on this website.

Download on the App StoreGoogle Play — coming soon
QR code to download ISO Care on the App Store
ISO Care mobile app
ISO Care